PA Tip of the week

“Make a concerted effort to remember people’s names. When someone in the office remembered my name when I’d only met them once before, it really stood out and made me feel endeared to them. I've since discovered  that using people’s names when greeting them, or in conversation, has gone a long way to help building relationships with senior management, clients and suppliers, and particularly new starters in the business.”

Sarah, Office Manager

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